Monday, June 24, 2024
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INSILLION, a premier Insurtech SaaS platform, has unveiled a groundbreaking partnership set to revolutionize travel insurance delivery. Royal Sundaram General Insurance (RSGI), a leading Property & Casualty insurer in India, has integrated with the Indian Railway Catering and Tourism Corporation (IRCTC). This collaboration enables embedded Group Personal Accident (GPA) policies to be offered alongside e-ticket purchases via INSILLION’s API platform.
The Indian Railway Catering and Tourism Corporation (IRCTC), a public sector enterprise under the Ministry of Railways in India, operates one of the largest travel websites in the Asia-Pacific region. With over 12 million unique visitors per month, it stands as one of India’s most visited websites. In a remarkable achievement, RSGI issued 640,000 policies covering over 1.4 million passengers on a high-traffic day, achieving a peak hourly rate of 30 policies per second during the Tatkal rush period.
To meet the stringent requirements for a highly scalable solution, RSGI partnered with INSILLION to quickly launch an embedded insurance offering, utilizing their API platform and cloud architecture.
Sai Lakshmidar, Chief Product Officer at INSILLION, highlighted the technical complexity, stating, “To deliver a seamless user experience, the underlying technology architecture must be robust. Scaling to meet extreme demand was the crucial challenge that required rethinking our entire approach. Enabling this integration with RSGI was an invaluable learning experience in optimising for high-availability through Amazon Web Services Cloud to embed fixed-benefit products.”
Dheepak Rajoo, Chief Information Officer at RSGI, summed it up perfectly. He said, “Our collaboration with INSILLION allowed us to successfully implement a highly scalable solution with minimal investment, empowering us to capitalise on the embedded insurance opportunity through the IRCTC portal.”
