Friday, August 2, 2024
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Crystal, announced the launch of its state-of-the-art booking engine, designed to streamline and enhance the booking experience for travel advisors.
This groundbreaking platform will go live Aug. 1, 2024, offering unparalleled ease of use, advanced features and robust support tailored to meet the needs of today’s travel professionals.
With the launch of this sophisticated tool, Crystal aims to set a new standard in the cruise industry, making it simpler and more efficient for travel advisors to manage cruise bookings.
The booking engine, seamlessly integrated into crystalcruises.com, offers a suite of resources designed to provide travel advisors with the flexibility, speed and reliability they need to serve their clients effectively.
Key Features:
Intuitive User Interface: The new booking engine boasts a clean, easy-to-navigate design that simplifies the search and booking process.
Real-Time Availability: Advisors can access up-to-date information on cruise availability, suite categories and pricing.
Personalized Recommendations: The platform leverages advanced algorithms to provide cruise recommendations based on clients’ preferences and optional back-to-back voyage combinations.
Enhanced Support: A dedicated support team and comprehensive training resources ensure travel advisors can make the most of the new system.
Exclusive Promotions: Travel advisors can access special deals and promotions through the new booking engine.
“Travel advisors are at the heart of our business, and we are committed to providing them with the best tools and resources available,” said Marett Taylor, Chief Sales Officer of A&K Travel Group.
“Our new booking engine is a testament to our dedication to innovation and excellence.
We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.”
Training and Support
To ensure a smooth transition, Crystal has developed comprehensive training resources, including webinars, video tutorials and step-by-step guides.
Travel advisors will also have access to a dedicated support team ready to assist with any questions or issues that may arise.
“I am thrilled that Crystal has made the commitment to its travel advisor community by investing in this new booking engine,” said Melissa Araya, Vice President of Cruise at Virtuoso.
“With everything we need now right at our fingertips, it will make it easier and more efficient for our travel advisors to deliver exceptional service to their clients.”
